Services
Management and monitoring
A loading facility needs daily attention. That's why we offer several management formulas - from self-service to full offloading.
Real-time monitoring and service for charging infrastructure
Real-time monitoring
Through our management platform, we track:
- Faults and error codes
- Occupancy and frequency of use
- Consumption per charge point or user
- Status of connections, software and firmware
Intervention Service
In case of failure or malfunction:
- 1st line: remotely via software
- 2nd line: on-site intervention
- Response times according to SLA (Service Level Agreement).
Reporting
Monthly or quarterly you will receive reports on:
- Energy consumption
- User Statistics
- Any errors or interruptions
- Recommendations for optimization