Questions

Charging point management

Charge point management is the beating heart of a professional charging solution. It makes the difference between “giving power” and a well-thought-out system that optimizes costs, manages energy, regulates user rights and processes fees automatically. For both internal use (employees, visitors) and external charging (customers, public), good management is indispensable.

What is charge point management?

A charge point management platform is software (cloud-based) that communicates with your charging stations in real time. It provides, among other things:

  • Consumption and usage data per charge point
  • Overview of active sessions
  • Allocation of users (employees, visitors, externals)
  • Settlement (kWh, tariff, home charging fee)
  • Integration with charge cards and user app
  • Reporting for accounting or CO₂ analysis
  • Maintenance alerts and error messages

User Management

  • Define access by user (e.g., charge only during office hours)Set fees for employees home charging
  • Allocate costs internally (e.g., by department or customer project)
  • Allow guest use with QR code or ad hoc payment

External charging by visitors or customers is also possible via public publishing on apps (e.g., via OCPI) and with adjustable rates.

Reporting & monitoring

Provide load management platforms:

  • Overviews per day/week/month per user
  • Split of internal use vs. public use
  • Cost sharing for accounting
  • Energy consumption relative to total building consumption
  • Automatic notifications in case of error or malfunction

This data is essential for those who want to report on sustainability goals or carbon emissions.

User Management

  • Define access by user (e.g., charge only during office hours)Set fees for employees home charging
  • Allocate costs internally (e.g., by department or customer project)
  • Allow guest use with QR code or ad hoc payment

External charging by visitors or customers is also possible via public publishing on apps (e.g., via OCPI) and with adjustable rates.

Reporting & monitoring

Provide load management platforms:

  • Overviews per day/week/month per user
  • Split of internal use vs. public use
  • Cost sharing for accounting
  • Energy consumption relative to total building consumption
  • Automatic notifications in case of error or malfunction

This data is essential for those who want to report on sustainability goals or carbon emissions.

Load balancing & steering

With advanced charge management, you can distribute power smartly:

  • Dynamic Load Balancing (DLB): distributes available power to multiple vehicles
  • Peak shaving: prevents power peak overshoot and grid costs

Set priorities: e.g. executive charging station always full speed, visitors slower
This allows more vehicles to be charged simultaneously without adding to the grid connection.

Settlement and home charging

For commercial vehicles that also charge at home, the management platform provides an automatic solution:

  • Employee charges home with his badge
  • System knows how many kWh were charged
  • Reimbursement to employee occurs automatically or via report

This saves time, administration and discussion, and is fiscally sound.

Security & privacy

  • All data is secured via end-to-end encryption
  • User logins, rights and data are GDPR compliant
  • System administrator can activate, deactivate or block users at any time

Integration Opportunities

  • A good load management platform is extensible and interfaces with:
  • HR or fleet software
  • Building management systems (BMS).
  • Accounting or expense systems
  • Energy platforms (for energy management)

Software as a service (SaaS)

Management platforms operate on the basis of a monthly license (SaaS). The cost per charge point varies, depending on features and number of charge points. This cost is often more than offset by:

  • Reimbursement home charging
  • Revenue through public charging
  • Limiting peak consumption (saving on grid costs).